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Introduction

Well, dont go by the phrase Effective Communication in the title of the article, we are not going to discuss things like types of communication, communication cycle, channels of communication, barriers in effective communication or other related things.

Did you ever realize that 80% of your problems be it at professional front or personal front, could be solved by Effective Communication or Proper Communication? Yes, it can. A Proper Communication or Effective Communication can give solution for most of your problems; can give answers for most of your questions; can help in clearing many misunderstanding.

Why we dont communicate?

We dont communicate because of any of the following reasons:

1)We are Shy.

2)We have fear. (Fear of Rejectionfear of getting hurtfear of hurting someonefear of losing someone)

3)Ego (Why Should I?)

4)Arrogance (I know everything)

5)Ignorance (I dont need that)

6)I am elder or senior or bigger or having more experience.

7)Presumptions or assumptions

We take people for guaranteed. We start believing that the other person is aware of everything and such presumptions actually create lots of confusionlots of misunderstandings and hamper our need to communicate.

How it can help?

Effective Communication can help us in more than one way:

Most of the time such generation gap, Lack of Performance Management, Misunderstandings are caused by no communication or very little communication.

I agree that Silence is Gold but then Speech is Platinum. You may argue that silence is also one of the modes for communication, but do you have time to understand that silence. Have you ever wondered why we Human Beings have been given this dual power of thinking and speaking? We all are runningfrom house to office to home; to grow faster; running to chase our dreams and it is always from bigger to biggest; and for that we are also travellingworking for 18-20 hours in a day. We dont even care for those who are not bale to match with our pace be it anybody. In such a pace-filled lifedo you have time to understand the Silence of the person?

We have so many mediums to communicatemobile or hand phone (we can speak to anybody or message) anybody, anywhere, anytime; we have Internet can send e-mailsbut still we dont communicate.

Few days back in our HR-Community we were discussing about Why people hate HR-Professionals one major reason for that isHR People dont Communicate Effectively. We were also discussing about our Failure in implementing Performance Management System again the reason is Lack of Proper Communication. We also had discussion on Human Relations and there also the main reason for failure of those relations is Our inability to Communicate. Justif we communicate properly we can solve all these problems. There are so many problemsyou many concernsso many queriesso many misunderstandings but just one solutionProper, Effective and Regular Communication.

Conclusion

Doesnt matter, how you communicate as long as you are able to communicate properly and able to send across your message and the other person is able to understand it. No one wants you to be a Prolific Writer or a Great Speaker. Communicate in local languageregional languagenational language or global language but communicate.

Most of the time we hear people arguing or giving justification by saying that You never informed me; I dont have any information; Had you informed this to me then; I am not aware of it or other similar and related phrases.

You seehow important it is to communicate. Tomorrow, you should not think and say, Had I

Think over it and do share your feedback and comments.

Stay in touch and take care.

With care and affection

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Executives and managers are involved in meetings, presentations, interviews, conferences, telephone conversations, memos or emails, participating in all sorts of communications methods to exchange the necessary information. In fact, when one examines an organization, it can be easily seen that many examples of verbal and nonverbal behavior exist. Some communication specialists believe that these and almost all other forms of behavior are really means of communication and conversely that all forms of communication reflect the behavior of individuals. But, is this the case? Well, if nothing else, the fact remains that in every organization, communication occurs constantly.

People who are concerned with human communication do not focus on precisely what one says or writes, but on how the persons involved perceive and translate the message they send and receive. Experts working in the behavioral sciences and related areas have contributed a great deal in recent years to the field of communication. For example, valuable work on theories of human communication has been done by psychiatrist Jurgen Ruesch. Dr. Ruesch identifies various communication networks as follows:

- The intrapersonal network is entirely within the individual and involves thinking and feeling.

- The interpersonal communication network links two or more persons.

- The group interaction network links groups of people. Because of the number of people involved, it is usually difficult to achieve effective communication with everybody.

- The final network is cultural. Here there is no specific originator or receiver of the message.

Certain symbols in our society-cars, clothing, homes, morals, and the like-are part of out cultural network. It is almost impossible to correct or change the system because of its powerful and pervasive nature.

Thus, it is easy to estimate the importance of communication to managers. In an effort to attain organizational goals, they use communication to persuade, inform, and motivate people who play key roles in getting things done. Managers almost always get their jobs done through other people. They may be skilled controllers, production supervisors, or directors of engineering, but they need people to help them achieve their objectives. But the only way to get other people to do what a manager thinks should be done is through communication.

Research indicates that although monetary awards and fear of punishment might be effective motivators, these rarely work on a long-term basis. Communication, which often fulfills basic social and egoistic needs, can and does work as a positive motivator. In fact, some spoken words of praise and recognition or a look that reflects encouragement or approval may prove to be just as effective a means of communication as any written memorandum.

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If you wish to achieve good results at work, effective communication is a good place to start. You may be inadvertently undermining yourself in your use of language. There are three dirty little words in the English language which should be used with great care! They are dont, try and but.

I might say to you Dont think of a blue tree! What are you thinking about? Probably a blue tree! Your mind cannot process a negative. It has to produce a blue tree first before it can delete it. Its not logical, its psychological. So when you say Dont forget to log off when you leave, chances are that people will subconsciously take on the message to forget to log off, rather than do what you think you have communicated.

Try is a treacherous little word. If someone says that they will try to do something, they probably wont actually achieve it as they are giving themselves a get-out right from the start. So watch out for your language when you say I would like you to try to reach this deadline. As Yoda said in Star Wars Do, or do not. There is no try.

But is a word that creates barriers to effective communication. Take a look at this statement That was a great presentation, but you lost them a bit in the middle. What is your colleague going to take from this? They will probably delete the praise and concentrate on the message that they messed up. Although your intention is to help, you have inadvertently had an impact which will prevent them from performing confidently.

Start to listen out for these words and where they crop up in your conversation. You will also quickly become aware of how much other people use them! Once you have spotted them you can decide when it is appropriate to make another choice - to clean up your language! - and observe whether this has a better response.

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Different people may have different motivations, but fortunately it is not difficult to determine what type of person they are. You simply need to listen to their language and observe their behaviour.

Some people are motivated towards something I want to be more confident, for instance. Some people are motivated by moving away from something I want to be less fearful. So when speaking to a group it can be helpful to cover both preferences Learning about customer service will help you avoid upsetting a client (move away) and will make your job easier (move towards).

Some people are more into options than procedures. People who are into options are motivated by the possibility to do something in another way. They are the type of people who will develop procedures and then not follow them. They enjoy breaking or bending the rules. Exploring new ideas and possibilities is of great interest. They may start a new project and not feel compelled to finish it.

To motivate or influence these people, use words such as: opportunity, alternatives, break the rules, flexibility, variety, unlimited possibilities, expand your choices, options.

Procedures people, on the other hand, like to follow set rules and processes. Once they understand a procedure they will repeat it over and over again. They have great difficulty developing new processes and without a clearly defined procedure feel lost or stuck. They are more concerned about how to do something than why they should do it. Bending or breaking rules is heresy!

They are motivated by words such as: correct way, tried and true, first … then … lastly, proven path, follow this procedure to the letter.

If you have someone on your team who is de-motivated it might be that you are not providing enough flexibility or that you have not explained the procedures in enough detail. Just try talking to them in a different way and you might find their attitude changes for the better.

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